Your data privacy is our responsibility
6cv66 puts the protection of your personal data first. This policy explains how your information is collected, used, and kept secure.
This privacy policy applies to users of the 6cv66 platform. When you visit the 6cv66 website, create an account, or use our services, you agree to the terms of this policy. We respect your privacy and are committed to protecting your information.
Table of Contents
What information we collect
Types of Information Collected
To provide services on the 6cv66 platform, we may collect the following types of information:
- Identity information: Your full name, date of birth, and verification details related to your national identity document.
- Contact information: Email address and mobile number.
- Financial information: Mobile banking account numbers (bKash, Nagad, Rocket), transaction history, and details of deposits and withdrawals.
- Account information: Username, password (stored in encrypted form), and account activity logs.
- Technical information: IP address, browser type and version, device information, operating system, and session duration.
- Usage information: Pages visited, gaming history, preferences, and time spent on the platform.
- Communication records: Records of your interactions with us via live chat, email, or support channels.
How We Collect Information
6cv66 collects your information through several methods:
- Direct collection: Information you provide when registering an account, updating your profile, filling in deposit/withdrawal forms, or contacting us.
- Automatic collection: Information collected automatically through cookies, web beacons, and similar technologies while you use the platform.
- From third parties: Transaction confirmation information received from payment providers (bKash, Nagad, Rocket).
- Identity verification services: Information obtained during the identity verification process to meet applicable legal requirements.
How we use and share information
Purpose of Using Information
6cv66 uses the information collected for the following purposes:
- Service operation: To create and manage your account, process transactions, and deliver gaming services without interruption.
- Identity verification: To confirm your identity and prevent fraudulent activity.
- Financial transactions: To process deposits and withdrawals through bKash, Nagad, and Rocket, and to ensure transaction security.
- Customer support: To resolve your issues through 24/7 live chat and email.
- Responsible gaming: To monitor your gaming behaviour and, where needed, provide support and tools to set limits.
- Legal compliance: To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
- Service improvement: To review and enhance platform performance and enrich the user experience.
- Security: To prevent account hacking, money laundering, and other security threats.
- Marketing communications: To inform you about relevant promotions and offers with your consent. You may withdraw this consent at any time.
Sharing Information with Third Parties
6cv66 does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances:
- Payment service providers: Only the financial information necessary to complete transactions through bKash, Nagad, and Rocket is shared.
- Technology service providers: Contracted companies handling hosting, data analytics, and cybersecurity, who are bound by strict confidentiality terms.
- Game providers: Only the information required to manage gaming sessions is shared with game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft.
- Legal authorities: Information may be provided as part of a legal obligation or upon a valid order from a competent authority.
- Identity verification companies: Information necessary for the user identity verification process.
When sharing information with third parties, 6cv66 ensures that the relevant parties uphold our privacy standards and use the information only for the stated purposes.
Data storage and security measures
Data Storage and Security
6cv66 uses industry-standard technology and practices to protect your information:
- SSL encryption: All data transmitted on our platform is encrypted using Secure Socket Layer (SSL) technology, protecting your information from unauthorised access.
- Password hashing: Your password is never stored in plain text — it is secured using a strong cryptographic hashing algorithm.
- Access controls: Only authorised staff may access your information, and only when required for a specific task.
- Regular security reviews: Regular security tests are conducted to identify vulnerabilities in our systems.
- Data centre security: Information is stored in data centres that maintain the highest standards of physical and network security.
- Suspicious activity monitoring: Automated systems detect unusual login or transaction patterns and alert users accordingly.
While we strive to ensure the highest level of security, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore advise you to use a strong password and not share it with anyone.
Cookie Policy
The 6cv66 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: These ensure the core functionality of the site, such as maintaining your login session. Disabling them will prevent the site from working properly.
- Performance cookies: These monitor how you use the site so we can improve the quality of our service.
- Preference cookies: These save your language preferences and other personalised settings.
- Analytical cookies: These analyse patterns of site usage but do not contain any personally identifiable information.
You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
Your rights and protections
Your Rights
As a user of the 6cv66 platform, you have several important rights over your own information:
- Right to access: If you want to know what information we hold about you, you can contact us and submit a request.
- Right to correction: If any information we hold about you is incorrect or incomplete, you can request that it be corrected.
- Right to deletion: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
- Right to object to processing: You may object to the use of your information for marketing purposes and withdraw this consent at any time.
- Right to data portability: You may request your account information in a structured, readable format.
- Right to object to automated decision-making: You may object to any decision made entirely by automated means.
To exercise these rights, contact our support team via live chat or email.
Protection of Minors
6cv66 provides services only to those aged 21 and above. We are committed to actively preventing minors from using the platform.
- We do not knowingly collect any personal information from anyone under the age of 21.
- Age is verified at the time of account registration and identity verification may be carried out if required.
- If we suspect that a minor has created an account on our platform, we will immediately close that account and delete any information collected.
- We ask parents and guardians to consider using parental control software to ensure your child does not access our platform.
Data retention and policy changes
Data Retention Period
6cv66 retains your personal information only for as long as necessary. The following policy applies to retention periods:
- Active accounts: All necessary information is retained for as long as your account remains active.
- After account closure: Information required for legal compliance, dispute resolution, and enforcement of terms may be retained for a defined period.
- Financial transaction data: Transaction records may need to be retained for an extended period in accordance with anti-money laundering regulations and other financial regulations.
- Security logs: Logs are retained for a defined period for fraud detection and security purposes.
Once the retention period ends, information is securely deleted or rendered unreadable.
Policy Changes
6cv66 may update this privacy policy from time to time. In the case of any significant changes:
- The updated policy will be published on this page and the "Last updated" date will be revised.
- You will be notified of significant changes via your registered email or through the platform.
- If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy.
- If you have any questions or concerns about the changes, you are always welcome to contact our support team.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. The 6cv66 privacy team is always ready to help resolve your concerns.
Our support team is available in both Bengali and English at all times.